The following items cannot be returned or exchanged :
Because of the nature of these items, unless they arrive damaged or defective, We cannot accept returns for:
- Custom or personalised orders
- Digital downloads
Please don’t destroy or throw away any product, even if it’s faulty, before you’ve spoken to us and agreed that doing so won’t affect any refund you may be entitled to.
2. Privacy Policy & Cookies
Contract execution
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment.
Email newsletter
- If you sign up to our newsletter we may use your email address to send you information about products or services.
- You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.
Cookies & monitoring
A cookie is a small text file that we store on your device. Our website uses cookies to distinguish from other users of you website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible.
- Strictly necessary cookies – These are cookies that are essential to the operation of our website.
- Analytical/performance cookie – These cookies allow us to recognise and count the number of visitors to our website.
- Functionality cookies – These cookies are used to recognise you when you return to our website.
- Targeting Cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed.
We may monitor traffic to our site and collect the following information:
- The referring website from which you have got to our website from.
The reasons for this are:
- To make ongoing improvements to our website based on this data.
- To see our most popular sources of business.
Disclosure of personal data
We may disclose your personal data:
- In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.
We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
If you are concerned about your data, you have the right, request access to personal data which may hold or process about you.